Sonja Joachims

How would you describe your role as an Inside Sales Representative in modular construction?

As an Inside Sales Representative, I am responsible for maintaining relationships with existing customers and acquiring new customers. I work closely with our field sales team to ensure that we meet the needs of our customers.
I assist them in selecting the right modular units and containers for their specific projects and ensure that everything runs smoothly, from quotation to delivery.
It is a varied role where I have contact with customers both by phone and email and collaborate internally with different departments.

What qualifications do you think are necessary to perform the job well?

The main qualifications for an Inside Sales Employee are to be a “administrative jack-of-all-trades”, it is very important to be highly flexible and goal-oriented.
It is essential to have and maintain smooth and good collaboration with other departments so that you can quickly and efficiently respond to changes.

What makes your workday a perfect/successful day?

A perfect workday for me is when I can maintain control over the tasks I am executing, in other words, my job content is often influenced by uncontrollable factors, causing my planned schedule to be completely thrown off.
It is an art to act quickly and correctly where needed while simultaneously maintaining internal calm. Ultimately, it ensures that the client is 100% satisfied with our delivered modular units and services.

How would your colleagues describe you?

I think they would describe me as a positive person who is always ready to help others. I strongly believe in teamwork and I always try to fulfill a supportive role.
Whether it’s answering questions, providing assistance, or sharing my knowledge, I do my best to support others in their work.
Additionally, I think they would also describe me as proactive. I always try to think ahead and solve problems before they arise.
I like to take initiative and am willing to take extra steps to ensure things run smoothly.
Another aspect I think my colleagues would notice is that I am good at listening. I find it important to listen attentively to the needs and concerns of my colleagues. By listening well, I can better understand what is going on and how I can contribute to the success of the team.
In short, I think my colleagues would describe me as a positive, helpful, and proactive person who is a good listener and always willing to lend a hand.

Which department would you like to work in sometimes?

If I were given the chance to work in another department, I would like to spend a day in each department. I think it would be beneficial to gain more insight into the details of everyone’s job and to understand how each department contributes to the bigger picture of Algeco.
I believe that working in every department would not only give myself but also the other colleagues a broader perspective and help to collaborate better with colleagues from different departments. It would be a great way to expand my own knowledge and skills and gain a deeper understanding of how our company functions as a whole.

What "tips and tricks" would you like to share with a potential Inside Sales Representative candidate?

For those reading this interview and considering applying for an Inside or Outside Sales position, I personally find it very important that this candidate possesses the qualities listed below.

• Flexible attitude: It is very important to be flexible and able to think along with the client to find the best possible solution.
• Be enthusiastic and show your passion: Inside sales often requires a lot of communication with customers, both verbally and in writing. It is important to demonstrate your enthusiasm and passion for the field during the application process. Show your interest in helping customers, building relationships, and achieving sales goals. Demonstrate that you are energetic and motivated to succeed in the Inside Sales role.
• Develop strong communication skills: Good communication is key to success in Inside Sales. This includes both verbal and written skills. Be clear, concise, and friendly in your communication. Show that you can effectively listen to customers, ask questions, understand their needs, and then translate this information into valuable solutions.
• Be results-oriented and resilient: Inside sales can be challenging; it is important that you can handle rejections and setbacks. Emphasize your results-oriented approach and your willingness to set and pursue goals.
• Demonstrate your organizational skills: Inside Sales often requires managing multiple tasks and dealing with deadlines. Emphasize your ability to prioritize, work structured, and manage your time efficiently.
• Show your team player mentality: Inside Sales is often a team effort, where close collaboration with other departments, such as marketing and field sales, is essential. Emphasize your ability to collaborate effectively, share information, and contribute to the success of the team as a whole.

By keeping these tips in mind and emphasizing them during the application process, you can show that you have the right skills and mindset to succeed as an Inside Sales employee.

What does Algeco mean to you?

Algeco gives me the opportunity to develop my skills, take on new challenges, and grow as a professional.
Furthermore, I strongly believe in Algeco's mission to provide solutions for temporary housing. It gives me satisfaction to be able to help clients realize their projects and provide them with high-quality modular buildings and containers. It feels good to be part of a company that has a positive impact on society.